An after-hours service charge of $50 per hour (with a two hour minimum), will be assessed to all customer who request after hours assistance from Dorchester County Water & Sewer (DCWS), after hours for a non-emergency situation.
An emergency situation is considered to be a sewage overspill into a residence or onto any property or a heavy water leak.
After hours is considered to be any time outside of normal operating hours , including weekends and County observed holidays.
Examples of Non-Emergency After Hours Calls
- A sewer stop on the customer's service line
- Water secured at the meter due to a leak on the Customer’s service line